PRIVACY POLICY FOR CHARMUP AI

Last Updated: [30/01/2025]

This Privacy Policy explains how CharmUp AI (“we,” “us,” or “our”) may handle data, including information you provide or that may be collected automatically while using our mobile application (“App”). By using the App, you consent to the practices described in this Policy. If you do not agree with these practices, discontinue use of the App immediately.

1. Overview

CharmUp AI provides a platform for analyzing user-imported conversations or other data. We recognize that privacy is important, but we make no guarantees that your data will always remain confidential or secure. You agree that any data you upload, transmit, or otherwise share through the App is at your own risk.

2. Information We May Collect

Data Linked to You

The following data may be collected and linked to your identity:

• User Content (e.g., uploaded conversations or other materials)
• Purchases (e.g., subscription or in-app purchase information)

Data Not Linked to You

The following data may be collected but is not linked to your identity:

• Identifiers (e.g., device identifiers)
• Usage Data (e.g., interactions with the App, session duration)

Additional Categories

• Uploaded Data: When you upload or share content for analysis, that data may be processed by our systems. Some of this data could be personally identifiable.
• Usage Data: We may collect information about how you interact with the App, such as usage statistics, device information, and crash logs.
• Support/Feedback: If you contact us, we may retain details about your communication (e.g., email address, device info, or any other information you choose to provide).

We do not guarantee that any of this data is not stored, logged, or otherwise retained in some form, temporarily or indefinitely.

3. Use of Collected Information

We may use information collected for purposes including (but not limited to):

• App Functionality: To process and analyze your uploaded data to provide desired features.
• Improvement & Development: To enhance the App’s performance, security, and functionality.
• User Support: To respond to inquiries, bug reports, or feedback you submit.

We do not promise that your data is never viewed by a third party or used for any reason beyond these stated purposes. Any sharing of data with third-party service providers or affiliates will be primarily for operational or developmental needs.

4. Data Security

We strive to protect your data using reasonable and appropriate measures. However, no method of transmission over the internet or electronic storage is completely secure. We cannot and do not guarantee the absolute safety or confidentiality of any data processed or transmitted through the App.

5. Third-Party Services

The App may incorporate or link to third-party services (e.g., analytics tools, APIs). These third-party services may collect, process, or store your data under their own privacy practices, which we do not control. You are encouraged to review the respective privacy policies of any third-party services for details on their data handling.

6. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, without prior notice. Any changes or updates will be posted within the App or made available through any other reasonable means. Your continued use of the App after such modifications signifies your acceptance of the revised policy.

7. Contact Us

If you have questions or concerns about this Privacy Policy, or if you want more information regarding our data practices, please contact us at:

Email: contact@get-charmup-ai.com